Privacy policy

Last updated: 14 November 2026

1. Data controller

• Controller: Julia Mazzotta
• Tax ID (NIF): Y5044578W
• Email: info@juliamazzotta.com
• Phone: +34 685 822 464

2. What data is processed

• Contact data you provide when writing via WhatsApp, email or phone: name, phone number, email address and the content of your message.
• Health data, if you start a therapeutic process: the clinical information needed for psychological care, which forms part of your clinical record.
• Billing data, to issue invoices for sessions.

This website has no forms or analytics tools, and does not automatically collect data for tracking purposes.

3. Purposes and legal basis

• Answering your enquiries and managing appointments: steps taken at your request prior to entering into a contract (art. 6.1.b GDPR).
• Providing psychological care and managing the clinical record: provision of healthcare by a professional bound by professional secrecy (arts. 6.1.b and 9.2.h GDPR) and compliance with healthcare regulations (art. 6.1.c GDPR).
• Billing and tax obligations: compliance with legal obligations (art. 6.1.c GDPR).

4. Minors

For patients under 14, processing their data requires the consent of their parents or legal guardians (art. 7 of Spanish Organic Law 3/2018, LOPDGDD). The confidentiality of the adolescent’s therapeutic space and its limits are explained from the first session.

5. Retention period

Contact data is kept for as long as needed to handle your enquiry. Clinical records are kept for the periods required by the applicable healthcare regulations, and billing data for the legally established tax and commercial periods.

6. Recipients

Your data is not disclosed to third parties unless required by law. To communicate with you and provide the service, technology providers (messaging, email and web hosting) are used as data processors. Some of them, such as WhatsApp (Meta) or Google, may process data outside the European Economic Area with the safeguards provided for in the GDPR, such as the EU-US Data Privacy Framework or standard contractual clauses.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by writing to info@juliamazzotta.com. If you believe your data is not being processed correctly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security and professional secrecy

Appropriate technical and organisational measures are applied to protect your data. All information shared in the course of therapy is protected by professional secrecy and the Code of Ethics of Psychology.

In the event of any discrepancy, the Spanish version prevails.